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Preguntas Frecuentes
żQué diferencia hay entre el servicio Normal y Premium?
Para unlock un Samsung mediante el Servicio Normal se consulta una base de datos local. Es más económico, pero hay ocasiones en las que el código no está disponible.
Si tu Samsung no se pudiera unlock por este servicio básico te devolveremos el 100% de tu pago y podrás solicitar el Servicio Premium, que tiene un 99% de probabilidades de éxito.
żQué pasa si el software delphone está modificado?
Las liberaciones son efectivas al 100% sobre software no modificado. Sin embargo, en el caso de que lo esté, el cliente deberá restaurar el cellular a los valores de fábrica y asumir los riesgos de la liberación al haber alterado valores delhandset necesarios para la liberación.
Mi Samsung no solicita el código de desbloqueo
Si has realizado todos los pasos del proceso de liberación y tu cellular sigue sin solicitar código, es posible que ya esté libre, tenga el software modificado o no reconozca la SIM. Sin embargo, te recordamos que si el mensaje que te aparece es “Bloqueo de Red”, “SIM no válida” o “Tarjeta errónea” sí puedes unlock tu cellular en doctorSIM. En las instrucciones de liberación se te explicará el proceso para que el cellular te solicite código.
Why unlock your phone with doctorSIM?
REPUTATION
The recommended method by the phone manufacturers and network providers.
GUARANTEE
The simple, fast, safe and legal way to unlock your phone.
SAFE
This method is permanent and doesn’t void your phone’s warranty.
SECURE
Your phone never has to leave your side.
EASY TO USE
Continue using your phone during the unlocking process.
SUPPORT
First-class customer support available 24 hours a day by telephone, chat and e-mail.
VERSATILE
You will be able to use your phone with any network provider in the world.
EXPERIENCE
Backed by over 5 million successful unlockings to date.
How to unlock a Samsung Galaxy S10e by IMEI
Alongside the main S10 and S10+, Samsung also unveiled the Samsung Galaxy S10e on March 7, 2019. The S10e, the 'e' standing for 'essential' is a downsized version of the S10, weighing 150 grams and featuring a smaller, flat 5.8-inch 1080p display with no curved edges. Its fingerprint reader is contained within the power button on the side rather than in-display, and it excludes the 12-megapixel telephoto camera of the S10 (but still includes the dual-aperture 12-megapixel and 16-megapixel ultra-wide-angle sensors).
Unlocking the network of your Galaxy S10e via IMEI is very easy and can be done 100% online with doctorSIM. Simply provide us with a few details on the smartphone, and we'll then send an unlock code with simple instructions on how to type it in to the device. Remember to check that the cell phone asks for the unlock code when you insert a SIM card from a network carrier different to the original.
If you do not know the exact model of your phone, don?t worry as we?ll help you find out. With our Phone Model Check you can find out the exact model of any mobile totally free of charge.
The Galaxy S10e is powered by the Exynos 9820 or the Qualcomm Snapdragon 855 processor depending on the location and will be offered in two storage variants including 128 GB and 512 GB both of which will offer expansions using a microSD card. Similar to the other Galaxy phones in the S10 series, the S10e will be running the new 'One UI' software, which is built on top of Android 9 Pie.
As far as the battery is concerned, the S10e has a respectable 3,100mAh unit which is smaller than the S10's 3,400mAh battery or the S10 Plus 4,100mAh capacity, but it should still give you approximately 24 hours of talk time. The S10e supports wireless charging, as well as proprietary fast charging.
All you need to do now to get the full enjoyment out of your S10e phone is to network unlock it with doctorSIM so you can use it with any carrier in the world. Our customer support team is available via email and chat to answer any questions you may have.
The Samsung S10e smartphone comes in Canary Yellow, Prism Black, Prism Blue, Prism Green, and Prism White.