Unlock your MetroPCS with the Device Unlock App

The fastest, safest, and most efficient way to permanently unlock your phone

  • The only way to unlock your smartphone from the MetroPCS network
  • Legal and doesn't void the phone's warranty
  • No technical knowledge needed

How to unlock your device from MetroPCS with the Device Unlock App

Back in 2014, MetroPCS changed the way certain Android smartphones could be unlocked from their network. By pre-installing a Device Unlock App on the phone, MetroPCS customers can now request and apply a mobile device unlock directly from the device.

This is the only way to unlock a Samsung, LG, Alcatel, HTC, Huawei, Kyocera, Motorola, Sony Xperia or ZTE phone from the MetroPCS network with the Device Unlock App.

If MetroPCS has pre-installed the Device Unlock App on your smartphone, which can be found under the Applications icon, you'll need to follow the steps below to unlock your phone:

  1. Request your unlocking below by selecting the make of your phone locked to MetroPCS and then our Device Unlock App Service. DO NOT choose any other unlocking service. As the process is fully automated, we will be unable to issue a refund if any of the information submitted is incorrect.
  2. Once your unlocking request has been processed, we will send you an e-mail letting you know that the phone's IMEI number has been registered as unlocked on the MetroPCS server.
  3. Insert a SIM card from a network that is not from MetroPCS.
  4. Launch the Device Unlock App and select the "Permanent Unlock" option.
  5. The following message will be displayed: "Unlock Approved: Mobile device is permanently unlocked".
Device Unlock MetroPCS


FAQ for MetroPCS Device Unlock App

The Device Unlock App Service is an unlocking service for devices with the Device Unlock App pre-installed by MetroPCS and that cannot be unlocked by inserting an unlock code which is the traditional way of unlocking a phone.

This service permanently unlocks the phone so it can be used with any network provider in the world.
If MetroPCS has pre-installed the Device Unlock App on your phone, it will be under the Applications icon on the main menu. If you do not have the app on your phone, you can still unlock the device the traditional way (using the phone's IMEI number) by selecting either our Standard or Premium Service. However, the phone must prompt for the unlock code. If it does not, unfortunately, your phone cannot be unlocked via IMEI.
Unfortunately, if you receive either of these two messages your MetroPCS device cannot be unlocked using the Device Unlock App. DO NOT request to unlock your phone if you see one of these error messages on your screen. We will be unable to issue a refund in this case.
No, although it sounds counter-intuitive, this message means you CAN unlock your device from MetroPCS using our Device Unlock App Service.
The phone manufacturers which include the Device Unlock App on their devices are Alcatel, HTC, Huawei, Kyocera, LG, Motorola, Samsung, Sony, and ZTE.

The network providers using this application to unlock phones from their network are MetroPCS and T-Mobile.
You have nothing to worry about! doctorSIM will issue you a full refund if for any reason under our responsibility your phone cannot be unlocked from MetroPCS using the Device Unlock App. Please note that we DO NOT issue refunds if you select the incorrect unlocking service.
If you do not have the Device Unlock App on your phone, you can still unlock the device the traditional way (inserting an unlock code) by selecting either our Standard or Premium Service. However, in order to do so the phone must prompt for the unlock code. Unfortunately, if there is no way of typing in the unlock code your phone cannot be unlocked.

Why unlock your MetroPCS phone with doctorSIM?

  • The recommended method by the phone manufacturers and network providers.
  • Backed by over 5 million successful unlockings to date.
  • Fastest turnaround.
  • You can continue to use your phone as normal during the unlocking process.
  • Simple step-by-step instructions sent directly to your e-mail.
  • 100% guaranteed or your money back.
  • Lowest prices on the internet.
  • 24/7 customer service.


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