Permanently unlock your Sony

There is no need to specify the exact model of Sony Xperia when you request your unlock code through doctorSIM. Simply send us the correct IMEI number by typing *#06# on your phone's keypad and make sure you've checked you have unlocking requests left (see question below).

However, if you need to know the model of a Sony Xperia device for any other reason we recommend using our identify Sony Xperia model check.

You have 10 attempts to unlock your Sony Xperia. If you run out of attempts, you will be unable to unlock the phone. You have two options for finding out how many unlocking attempts your Sony Xperia has remaining:

Option A:

1. Press the Home button once.
2. Press the Back button twice.
3. Press the Home button once.
4. Press the Back button once.
5. Press the Home button twice.
6. Press the Back button once.

Once you have accessed the service menu, check the number on the first line next to the word Network. That is the number of unlocking attempts your phone has remaining.

Option B:

If option A above doesn't work, follow the steps below:

1. Turn on the phone with a SIM card inserted (this is important, because without a SIM card you may be told you have unlocking attempts remaining when in fact you do not).
2. Type the following: *#*#7378423#*#*
3. Select Service Info/Sim Lock. Look on the first line (Network).
4. If there is an X and a number that is not 0, you can unlock your Sony.
5. If instead, you see a 0 you will not be able to unlock your phone. 

If you don't know to which network provider your Sony Xperia is locked, select Unknown / Not in list.

However, knowing the original operator of a Sony Xperia could mean paying a lower price for your unlock code. We recommend finding out to which network carrier your phone is locked by using our Sony Xperia carrier finder.

Our Sony Premium Service scans a wider range of databases and is the recommended option if you don't know the network provider to which the phone is locked. This service has a 99% success rate.

Our Sony Standard Service scans a reduced number of databases located worldwide and has a 95% success rate. However, if you know to which network carrier your Sony is locked and in no rush to unlock the phone, we recommend choosing this option first. If your Sony cannot be unlocked using our Standard Service for any reason under doctorSIM's responsibility, we will issue you a full refund so you can request our Sony Premium Service.

The guaranteed delivery time will appear on the screen when you select the country and network provider the phone is locked to.

We will also inform you of the average delivery time once you have provided all the information required to unlock your Sony Xperia.

Similar to the time frame, the cost of your unlock code will appear on the screen when you select the network carrier and unlocking service.

doctorSIM guarantees 100% that our method of unlocking Sony Xperia cell phones and tablets will work with all original software and future updates. Unfortunately, we do not take responsibility if the phone has been modified in any way. You will need to restore the phone to factory settings and assume the risks of having possibly altered key components of the phone required for a successful unlock.

To unlock a Sony Xperia: First, access the phone by typing your PIN. Then insert a SIM card which is from a network carrier different to the one the phone is locked to and type the unlock code. The unlock code will be provided by doctorSIM and will allow you to use your Sony Xperia on any compatible GSM carrier in the world.