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Frequently Asked Questions
What is the difference between the Standard and Premium services?
To unlock a Samsung using the Standard Service, a local database is consulted. It is more economical, but there are occasions when the code is not available.
If your Samsung cannot be unlocked using this basic service, we will refund 100% of your payment and you can request the Premium Service, which has a 99% success rate.
What happens if the phone's software is modified?
Unlocks are 100% effective on unmodified software. However, if the software has been modified, the customer must restore the phone to factory settings and assume the risks of unlocking, as the settings necessary for unlocking have been altered.
My Samsung does not request the unlock code
If you have completed all the steps in the unlocking process and your phone still does not request a code, it may already be unlocked, have modified software, or not recognize the SIM card. However, we remind you that if the message that appears is "Network Lock," "Invalid SIM," or "Wrong Card," you can unlock your phone at doctorSIM. The unlocking instructions will explain the process so that your phone requests a code.
Why unlock your cell phone with doctorSIM?
REPUTATION
This is the service recommended by operators and manufacturers.
SPEED
It is the easy, fast, safe, and legal way to unlock.
SAFETY
You keep your phone's warranty intact.
WARRANTIES
Do not let go of your cell phone at any time.
RELIABILITY
You can use it during the release process.
EASY
Easy-to-follow release instructions.
SUPPORT
The best customer service at your disposal.
VERSATILITY
You can use your cell phone with any carrier in the world.
How to unlock a Samsung Galaxy S10 by IMEI
The Samsung Galaxy S10 is an Android smartphone launched on March 7, 2019 alongside the Galaxy S10+ and Galaxy S10e. Weighing 150 grams and 7.8 mm thick, the S10 has a 6.1-inch 1440p "Dynamic AMOLED" display with HDR10+ support and "dynamic tone mapping" technology.
The S10 phone features a multi-lens rear-facing camera setup; it retains the dual-aperture 12-megapixel and 12-megapixel telephoto lenses of the Galaxy S9+, but also adds a 16-megapixel ultra-wide-angle lens. The 10-megapixel front camera has an f/1.9 aperture and autofocus.
But the best thing about the Samsung Galaxy S10 is that you can legally and permanently unlock it for use anywhere in the world just by changing the SIM card.
As well as unlocking the network of your smartphone, at doctorSIM, you can also request a number of phone checks providing important information on your device and which complement our phone unlocking services. Has the mobile phone been blacklisted? To which network is the phone locked? What is the exact model? Click here to select the IMEI check that you need.
Galaxy S10 is powered by a 1.9 GHz Octa-Core Samsung Exynos 9820 SoC processor and comes with 8 GB of RAM. The Samsung Galaxy S10 runs on the Android 9.0 operating system and has 128 GB of inbuilt storage that can be expanded via microSD card (up to 512 GB).
Our IMEI-based unlocking method is the only method officially recognized and recommended by the phone manufacturers and network carriers themselves. Unlocking your Samsung Galaxy S10 with doctorSIM maintains your warranty and will not harm it in any way.
You can purchase your Samsung S10 mobile phone in Prism Black, Prism Blue, Prism Green, and Prism White.






