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You need your BlackBerry device at hand and be able to access the keypad and drop-down menus. You will also need an e-mail address where we can send you simple instructions to complete the unlocking process.�

If you do not know the exact or equivalent model of your BlackBerry, find out using our free BlackBerry model finder.�

Don't worry, we don't need this information to unlock your BlackBerry. Just select Unknown / Not in list in the carrier provider drop-down, because the unlocking instructions you'll receive by e-mail are the same for all.�

Yes. Check the number of unlocking attempts remaining prior to requesting your unlock code. Your BlackBerry will display the number of unlocking attempts remaining when you insert a SIM card from a network carrier different to the original.�

At the present time, we are unable to unlock cell phones that have exhausted all their unlocking attempts. We highly recommend checking how many you have left prior to submitting your unlocking request.�

Yes, unlocking your phone with doctorSIM is permanent. You can also restore your phone to factory settings and download all official software updates without fear of your BlackBerry locking again.�

No, we can't. Our cell phone unlocking services are for releasing phones from their network carrier and cannot remove this additional security restriction. Only the network that reported the phone can remove it from the blacklist. Once removed, you can unlock your BlackBerry with doctorSIM for use on any compatible carrier in the world.�