Cookie Policy

About the use of Cookies by doctorSIM

What are cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular user and website, and can be accessed either by the web server or the users computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.


Why does doctorSIM use cookies?

We use cookies to better understand our users, display content and offers according to their profiles, study navigational trends, and above all to analyse and improve our service.

doctorSIM uses 3 types of cookies:

  • Cookies for analytical purposes
    To optimise navigation, improve the website, study what works and what does not, see how many people are visiting doctorSIM.com and, ultimately, improve the experience of the user. The information we collect is purely statistical and completely anonymous. We use google-analytics.com and fullstory.com.
    • google-analytics.com (Google LLC)
    • fullstory.com (FullStory)
  • Cookies for internal use

    So you can access all sections of doctorSIM.com without issues, for example by keeping your session active if you have logged onto doctorSIM.com while browsing elsewhere. Session cookies are automatically deleted when you close your browser or after a few minutes of inactivity.

    We use navigation management platforms (doctorSIM.com), online support management (elev.io), errorception.com for JavaScript error capture and management, reputation management and monitoring (siftscience), systems monitoring (pingdom.net), font management (fonts.googleapis.com), customer communication management (customer.io) and a Content Delivery Network (cloudfront.net, gstatic.com, jsdelivr.net, aspnetcdn.com, segment.com).

    • doctorSIM.com (DOCTORSIM MOBILE S.L.)
    • elev.io (Elevio Pty Ltd)
    • errorception.com (Errorception)
    • siftscience (Sift Science, Inc.)
    • pingdom.net (SolarWinds Worldwide, LLC)
    • fonts.googleapis.com, gstatic.com (Google LLC)
    • customer.io (Peaberry Software, Inc.)
    • cloudfront.net (Amazon Web Services, Inc.)
    • jsdelivr.net (Prospect One)
    • aspnetcdn.com (Microsoft)
    • segment.com (Segment.io, Inc.)
  • Cookies for advertising
    To analyse your web preferences and display advertisements related to those preferences. We use advertising management solutions (doubleclick.net, googleadservices.com, ajax.googleapis.com, google.com, googlesyndication.com, zanox), social reputation management tools (facebook.com, facebook.net, fbcdn.net, twitter) and a live chat software solution (zopim).
    • doubleclick.net, googleadservices.com, ajax.googleapis.com, google.com, googlesyndication.com (Google LLC)
    • zanox (AWIN Limited)
    • facebook.com, facebook.net, fbcdn.net (Facebook Inc.)
    • twitter (Twitter, Inc.)
    • zopim (Zendesk, Inc.)


What happens if I disable cookies?

If you disable cookies, we will not know that you have accessed our website and will therefore be unable to display relevant offers and/or promotions based on your preferences. We will not receive information on the pages you preferred and it will be more difficult for us to improve our service.


How to disable cookies in your browser?

It is not necessary to fully disable cookies, you can simply adjust the settings so they are less intrusive. You can choose to leave them enabled but preventing third-party cookies. Select your browser below to learn how to apply the changes. You can backtrack at any time.



Internet Explorer

Internet Explorer lets you disable cookies from any web page that you are currently on.

Click "Tools" on the menu bar. Then go to "Internet Options" "Privacy" "Settings".

Then move the slider up if you want to disable cookies or down if you want to accept them.

Please bear in mind that disabling cookies may create issues on some of the websites you visit.

Ideally, you should block “third-party cookies that save information that can be used to contact you without your explicit consent." In this way, you will be able to better navigate your preferred web sites.

Google Chrome

To disable cookies on Google use the following steps:

Go to "Settings" on the menu bar. Then go to "Advanced" "Privacy" "Content Settings".

Then choose "Do not allow data to be saved on visited sites" or "Block data sites and third-party cookies." depending on your preference.

Mozilla Firefox

The Mozilla Firefox browser is very intuitive when it comes to disabling cookies.

Go to "Tools" on the menu bar. Then go to "Options" "Privacy" "History" "Personal Settings".

Now select "Never" accept third party cookies.

If you have issues navigating after choosing this option, try accepting cookies from "visited" sites.

Safari

Go to "Safari" "Preferences".

"Global Settings" will then appear, after which click on the padlock icon which refers to "Security".

Under "Accept cookies" choose either "never" or to "only from sites you navigate." The latter option only allows data to be saved from sites you navigate and not from third-party websites. In this way, you avoid advertisements and can better navigate your preferred web sites.

Opera

Go to "Settings" on the menu bar. Then "Options" "Advanced" "Cookies".

There are several choices available. Select "Never accept cookies" or "Accept cookies only from visited sites." The latter option only allows data to be saved from sites you navigate and not from third-party websites.