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Cookie Policy


What are cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular user and website, and can be accessed either by the web server or the users computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

You can change your cookie preferences at any time here.


Why does doctorSIM use cookies?

We use cookies to better understand our users, display content and offers according to their profiles, study navigational trends, and above all to analyse and improve our service.

doctorSIM uses 3 types of cookies:

  • Cookies for analytical purposes
    To optimise navigation, improve the website, study what works and what does not, see how many people are visiting doctorSIM.com and, ultimately, improve the experience of the user. The information we collect is purely statistical and completely anonymous. We use google-analytics.com and fullstory.com.
    • google-analytics.com (Google LLC)
    • fullstory.com (FullStory)
  • Cookies for internal use

    So you can access all sections of doctorSIM.com without issues, for example by keeping your session active if you have logged onto doctorSIM.com while browsing elsewhere. Session cookies are automatically deleted when you close your browser or after a few minutes of inactivity.

    We use navigation management platforms (doctorSIM.com), online support management (elev.io), errorception.com for JavaScript error capture and management, reputation management and monitoring (siftscience), systems monitoring (pingdom.net), font management (fonts.googleapis.com), customer communication management (customer.io) and a Content Delivery Network (cloudfront.net, gstatic.com, jsdelivr.net, aspnetcdn.com, segment.com).

    • doctorSIM.com (DOCTORSIM MOBILE S.L.)
    • elev.io (Elevio Pty Ltd)
    • errorception.com (Errorception)
    • siftscience (Sift Science, Inc.)
    • pingdom.net (SolarWinds Worldwide, LLC)
    • fonts.googleapis.com, gstatic.com (Google LLC)
    • customer.io (Peaberry Software, Inc.)
    • cloudfront.net (Amazon Web Services, Inc.)
    • jsdelivr.net (Prospect One)
    • aspnetcdn.com (Microsoft)
    • segment.com (Segment.io, Inc.)
  • Cookies for advertising
    To analyse your web preferences and display advertisements related to those preferences. We use advertising management solutions (doubleclick.net, googleadservices.com, ajax.googleapis.com, google.com, googlesyndication.com, zanox), social reputation management tools (facebook.com, facebook.net, fbcdn.net, twitter) and a live chat software solution (zopim).
    • doubleclick.net, googleadservices.com, ajax.googleapis.com, google.com, googlesyndication.com (Google LLC)
    • zanox (AWIN Limited)
    • facebook.com, facebook.net, fbcdn.net (Facebook Inc.)
    • twitter (Twitter, Inc.)
    • zopim (Zendesk, Inc.)

What happens if I disable cookies?

If you disable cookies, we will not know that you have accessed our website and will therefore be unable to display relevant offers and/or promotions based on your preferences. We will not receive information on the pages you preferred and it will be more difficult for us to improve our service.


How to disable cookies in your browser?

It is not necessary to fully disable cookies, you can simply adjust the settings so they are less intrusive. You can choose to leave them enabled but preventing third-party cookies. Select your browser below to learn how to apply the changes. You can backtrack at any time.

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