Unlock your iPhone from O2 by IMEI

We won't be able to unlock your iPhone if you select a network provider other than O2. Contact doctorSIM within the ten-minute window after you've submitted your request to cancel and receive a full refund. If you do not inform us within that time frame, will we be unable to issue you a refund as the unlocking process is fully automated incurring a cost to doctorSIM which cannot be reclaimed. To successfully unlock your iPhone, you will need to resubmit your request selecting O2.

Unfortunately, doctorSIM's unlocking services cannot disable the Activation Lock on iPhones.

Activation Lock is a feature with the purpose of preventing anyone else from using your iPhone due to theft or loss. The Activation Lock can only be disabled with the owner's original Apple ID and password.

If you cannot remember your Apple ID and password, we recommend contacting Apple for support. Click on this link for further information.

Once you have disabled the Activation Lock, you can unlock your iPhone from O2 using our unlocking services.

If you are looking for a second-hand iPhone, we highly recommend checking the Activation Lock Status prior to making the purchase.

We cannot remove your iPhone from the blacklist but we can unlock it for you. Only the network provider that reported the iPhone due to loss, theft or unpaid bill can remove it from the blacklist. Use our blacklist check to see if your iPhone has been reported by O2.

Our unlocking services remove the network restriction so you can use your iPhone on any network in the world. However, keep in mind that the iPhone won't work properly in the country of origin of the original operator while blacklisted.

Yes, because iPhones do not prompt for the unlock code during the unlocking process.

doctorSIM will contact Apple to unlock your iPhone from O2 in their database and we will then send you simple step-by-step instructions via e-mail explaining how to complete the unlocking process.

Insert a SIM card from a network provider other than O2 and then connect your iPhone to iTunes to automatically download the unlocking information from the Apple server.

Your iPhone will now be unlocked for use on any network in the world.

The time it takes to unlock an iPhone from O2 depends on the exact model and the chosen unlocking service. Under normal circumstances, the time frame will be between 1-15 business days.

The guaranteed delivery time will be displayed under the blue box on the right-hand side of the screen once you have selected the UK and O2. You will also be informed of the average delivery time of the previous 20 similar unlocking requests.

Yes, it isn't necessary to activate an iPhone in order to unlock it. You can complete the mobile phone unlocking process without inserting a SIM card from a network different to O2 so as not to activate it.

Once you've unlocked your iPhone, you can activate it for use on any network in the world.

Yes, it is not necessary to insert a SIM card from a network that is not from O2 to unlock your iPhone as you can complete the unlocking process without one. Simply follow the instructions we send you omitting that particular step.