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Frequently Asked Questions
What is the difference between the Standard and Premium services?
To unlock a Samsung using the Standard Service, a local database is consulted. It is more economical, but there are occasions when the code is not available.
If your Samsung cannot be unlocked using this basic service, we will refund 100% of your payment and you can request the Premium Service, which has a 99% success rate.
What happens if the phone's software is modified?
Unlocks are 100% effective on unmodified software. However, if the software has been modified, the customer must restore the phone to factory settings and assume the risks of unlocking, as the settings necessary for unlocking have been altered.
My Samsung does not request the unlock code
If you have completed all the steps in the unlocking process and your phone still does not request a code, it may already be unlocked, have modified software, or not recognize the SIM card. However, we remind you that if the message that appears is "Network Lock," "Invalid SIM," or "Wrong Card," you can unlock your phone at doctorSIM. The unlocking instructions will explain the process so that your phone requests a code.
Why unlock your cell phone with doctorSIM?
REPUTATION
This is the service recommended by operators and manufacturers.
SPEED
It is the easy, fast, safe, and legal way to unlock.
SAFETY
You keep your phone's warranty intact.
WARRANTIES
Do not let go of your cell phone at any time.
RELIABILITY
You can use it during the release process.
EASY
Easy-to-follow release instructions.
SUPPORT
The best customer service at your disposal.
VERSATILITY
You can use your cell phone with any carrier in the world.
How to unlock a Samsung Galaxy S10e by IMEI
Alongside the main S10 and S10+, Samsung also unveiled the Samsung Galaxy S10e on March 7, 2019. The S10e, the 'e' standing for 'essential' is a downsized version of the S10, weighing 150 grams and featuring a smaller, flat 5.8-inch 1080p display with no curved edges. Its fingerprint reader is contained within the power button on the side rather than in-display, and it excludes the 12-megapixel telephoto camera of the S10 (but still includes the dual-aperture 12-megapixel and 16-megapixel ultra-wide-angle sensors).
Unlocking the network of your Galaxy S10e via IMEI is very easy and can be done 100% online with doctorSIM. Simply provide us with a few details on the smartphone, and we'll then send an unlock code with simple instructions on how to type it in to the device. Remember to check that the cell phone asks for the unlock code when you insert a SIM card from a network carrier different to the original.
If you do not know the exact model of your phone, don?t worry as we?ll help you find out. With our Phone Model Check you can find out the exact model of any mobile totally free of charge.
The Galaxy S10e is powered by the Exynos 9820 or the Qualcomm Snapdragon 855 processor depending on the location and will be offered in two storage variants including 128 GB and 512 GB both of which will offer expansions using a microSD card. Similar to the other Galaxy phones in the S10 series, the S10e will be running the new 'One UI' software, which is built on top of Android 9 Pie.
As far as the battery is concerned, the S10e has a respectable 3,100mAh unit which is smaller than the S10's 3,400mAh battery or the S10 Plus 4,100mAh capacity, but it should still give you approximately 24 hours of talk time. The S10e supports wireless charging, as well as proprietary fast charging.
All you need to do now to get the full enjoyment out of your S10e phone is to network unlock it with doctorSIM so you can use it with any carrier in the world. Our customer support team is available via email and chat to answer any questions you may have.
The Samsung S10e smartphone comes in Canary Yellow, Prism Black, Prism Blue, Prism Green, and Prism White.
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