The IMEI or serial number of the phone can be obtained by pressing *#06# and the call button. Only the first 15 numbers that appear are used, without symbols or spaces.

You can use the phone with any carrier in the world and choose the plan that suits you best. Forever. Plus, the phone will be worth more if you want to sell it, since it's unlocked.

You'll receive an unlock code by email and just have to follow a few simple steps. If you have any questions, we offer email, chat, and phone support.

Yes, it is legal. doctorSIM provides the service so that you can have your phone unlocked as quickly as possible in a guaranteed and effective manner. Unlocking your mobile phone with permanence at doctorSIM is possible and completely legal.

The phone warranty remains valid. The IMEI unlocking service provided by doctorSIM does not affect the hardware or operating system of the mobile phone and therefore does not void the warranty.

Unlocking a mobile phone and the contract term are independent of each other. Unlocking it will allow you to use it with any operator, although the contract term will remain in force until the contract between the user and the operator is canceled or terminated.

- Check that your phone requests the unlock code by inserting a SIM card from a carrier other than the original one (this is not necessary on iPhones).

- Make sure that the phone's software is the original factory software. Restore it or contact us if you have any questions.

- If your phone has been reported stolen, lost, or unpaid, you must resolve this situation with the carrier first. You will not be able to use your mobile phone even if we provide you with the service while this block is in place, which can only be resolved by the operator.

Mobile phones reported as unpaid, stolen, or lost can only be used once the report has been removed by the original phone company. doctorSIM will unlock it for use with other carriers, but the block due to the report is different and you will not be able to use it until then.

The guaranteed delivery time is the period in which we will send you your unlocking instructions.

The average time is a guide to let you know how long it took to deliver the last phones of the same model that we unlocked.

You can pay by credit card, PayPal, cryptocurrency, and transfers or deposits depending on the country you are in.

We have security certificates such as VeriSign, PCI for credit cards, and HackerSafe.

At doctorSIM, we take the security and protection of your personal data and payments seriously.