Careers

Job opportunities at doctorSIM

Come and join the team!

doctorSIM is a young and ambitious startup that is always on the lookout for talent with technological skills and know-how. We are currently building the most advanced website for permanently unlocking phones and creating significant savings on our customers’ monthly phone bills. We need all the help we can get!

Even though our customer base is growing rapidly, we are still relatively few, so if you want to form part of a thriving startup with a fun and exciting working environment now is your chance.

If you think you fit one of the profiles we are looking for, or if indeed you think you were born to work at doctorSIM, send us an e-mail to jobs {at} doctorsim {dot} com with your CV and cover letter telling us why!

Departamento de Marketing

Comunicación/Contenido/Community Management.

Descripción del puesto
Buscamos gente creativa, con talento, pasión por las redes sociales y grandes dotes de comunicación para las siguientes tareas:

  • Redacción newsletters y comunicados de prensa.
  • Gestión redes sociales.
  • Actualización de contenidos web.
  • Gestión con medios de comunicación on y offline.
  • Optimización posicionamiento Web (SEO / SEM).
  • Seguimiento y promoción de programas de afiliación.
  • Diseño e implementación de promociones y acciones de marketing.

Requisitos Profesionales

  • Formación Superior, preferiblemente en Periodismo, Publicidad o Comunicacion.
  • Conocimiento de herramientas y estrategias de marketing online.
  • Manejo de herramientas de analitica web.
  • Conocimientos de usabilidad web.
  • Grandes dotes de comunicación.
  • Experiencia en el mundo online.
  • Participación activa en blogs y redes sociales.

Requisitos Personales

  • Creatividad e iniciativa.
  • Organización y atención al detalle.
  • Caracter proactivo y resolutivo.
  • Ganas de aprender y crecer profesionalmente.
  • Muchas más ganas de pasarlo bien...

A tener en cuenta

  • "Prohíbido" llevar chaqueta y corbata en la oficina.
  • Tráete tus mejores auriculares, aquí hay música todo el día.
  • Obligatorio tomarse una cerveza con el equipo de vez en cuando.
  • Bienvenidos Maqueros y Linuxeros. ;-)
  • A sólo 100 metros del mejor restautante alemán de Madrid, las mejores tapas extremeñas de la zona y los mejores "Bloody Marys" de los alrededores del Bernabeu.
  • Casco para patinetes opcional.

Puestos disponibles
1
Lugar de Trabajo
Madrid. Trabajando en nuestras oficinas principales.

Solicitud del Puesto
Envíanos tu currículum junto a una fotografía reciente y una breve carta de presentación a jobs {arroba} doctorsim {punto} com con la referencia #EMPLEO MARKETING y nos pondremos en contacto contigo.

Técnico/a de Marketing Online - Especialista SEM y Display

Descripción del puesto
Puesto vacante en el área de Marketing Online de doctorSIM para el desarrollo e implementación de la estrategia de Pago Por Click (Google y Bing) y Posicionamiento en Buscadores. La incorporación sería en las oficinas de Madrid, España.

Principales responsabilidades:

  • Gestión de campañas de AdWords y Yahoo Bing Network.
  • Research estratégico.
  • Participación en la elaboración de los planes.
  • Creación de Palabras Clave y Anuncios a gran escala, tanto en el ámbito de Search como de Display.
  • Análisis de Posicionamiento en Buscadores.

Ofrecemos:

  • Integración en una empresa en continuo crecimiento y en un equipo altamente cualificado.
  • Trabajo estable con contrato indefinido.
  • Excelente ambiente de trabajo.

Requisitos Mínimos:

  • Experiencia demostrable en el manejo de AdWords/AdWords Editor u otras herramientas de gestión SEM.
  • Experiencia amplia en gestión de campañas de Adwords para empresas de diversos tamaños.
  • Experiencia en gestión de campañas Display y retargeting.
  • Conocimiento del mundo de los cellulares (fabricantes y operadores).
  • Conocimiento profundo de paquete Office, sobre todo Excel.
  • Nociones de SEO, Analítica Web, Redes Sociales.

Requisitos Deseables:

  • Más de 3 años de experiencia en puesto similar.
  • Comprensión y expresión en inglés a nivel medio/alto.
  • Experiencia demostrable en otras áreas relacionadas con el Marketing Online (SEO, Email Marketing, UX, Redes Sociales...)

Puestos disponibles
1
Lugar de Trabajo
Madrid. Trabajando en nuestras oficinas principales.

Solicitud del Puesto
Envíanos tu currículum junto a una fotografía reciente y una breve carta de presentación a jobs {arroba} doctorsim {punto} com con la referencia #EMPLEO MARKETING y nos pondremos en contacto contigo.

Technology Department

Full-Stack php/mysql Developer

doctorSIM is a profitable, 15-person, 8-year-old, still-wannabe-startup with high expectations and a great culture!If you love tinkering with APIs, front-back-end stuff, plugging and playing and messing around with cutting edge tech, this might be for you!

We're seeking an experienced hands-on full stack developer with php/mysql strong experience developing web applications (front end, back end) tightly integrated with JS.

Proficient in Spanish/English.


Requirements:

  • Experience with PHP, MySQL in a consumer facing production environment.
  • Experience in XHTML, Javascript, CSS and general Web 2.0 techniques.
  • Familiarity with relational databases (MySQL).
  • Ability to manage fast changing priorities and resources to meet business requirements

Hard Qualifications:

  • BS or MS in Computer Science or related technical discipline (or equivalent). A minimum of 3 years professional development experience using PHP, HTML/CSS, and Javascript.
  • Demonstrable experience implementing and deploying code in AWS and CentOS environments.
  • Able to proactively identify measures to continually improve the product.
  • Work efficiently as part of a small team returning big results.
  • Must be fluent in various Unix/Linux OSs required for php development and deployment.

Besides coding, (and the ocasional beers with the team), at times you will be required to organize and supervise team members' work. You will be involved in migrating legacy code to new robust, scalable code. We want you to tinker and fool around, and help us solve complex problems!

If your default browser is Internet Explorer or you use Windows as your primary operating system, please refrain from applying.

If you question why things are the way they are, and really want to make the world a better place, come on board!


Do not worry if you do not meet all of the requirements. We would love to know what you can offer doctorSIM and why you think you are a good fit for the position. To apply, please send your CV and cover letter to: jobs@doctorsim.com.

Departamento de Diseño

No hay vacantes disponibles en este momento.

Departamento de Contabilidad

No hay vacantes disponibles en este momento.

Departamento de Análisis

No hay vacantes disponibles en este momento.

Departamento Comercial

No hay vacantes disponibles en este momento.

Communications and Customer Service Assistant (Spain)


We are looking for a young and dynamic individual to provide support to our Marketing & Communications and Customer Service departments.

What we are looking for:

  • A university student interested in an internship at an exciting and vibrant startup.
  • Experience, knowledge and interest in customer service, business administration and e-commerce.
  • Knowledge of office management systems and procedures.
  • Excellent time management skills and ability to multi-task and prioritise work.
  • Medium- to high-level of English.

What we expect from you:

  • Manage tasks focused on online support, research, data analysis and fraud investigation.
  • Responsible and proactive attitude.
  • Ability to handle a number of tasks simultaneously.
  • Work with a great degree of autonomy without constant direct supervision.
  • Anticipate problems and prevent them before they occur.
  • Empathy and the desire to solve problems.
  • Keep reception area tidy for courier service and other visitors to the office.
  • Perform other related duties as required
  • Working hours based on availability, but ideally full-time from 10 am to 19 pm Monday to Friday.
  • Desire to grow and develop at a young and modern internet startup

What we are offering:

  • Work placement contract with the possibility of joining full-time in the future.
  • Professional development in a startup that is expanding internationally.
  • Great work environment.
  • Salary dependent on experience and qualifications.
  • Amazing views of Madrid from the 17th floor of our office
  • An awesome foosball table!

Job Location:

Madrid office (company headquarters).

Do not worry if you do not meet all of the requirements. We would love to know what you can offer doctorSIM and why you think you are a good fit for the position. To apply, please send your CV and cover letter to: jobs@doctorsim.com.

Customer Service Department

Customer Success Agent (English-speaking markets)

We are looking for a Customer Success Agent for our English-speaking markets to provide support through many different channels of communication – including: e-mail, phone, chat and forums. You are a great match if you possess fantastic troubleshooting skills, are driven to help customers and have the ability to dig deep into a new product to learn it inside and out.


What we are looking for:
  • Native or highly fluent in English.
  • Some knowledge of Spanish.
  • Excellent customer service skills – the ability to be empathetic, accurate, compassionate, responsive, resourceful and conscientious.
  • Excellent organisational, written and oral communication skills (you must be able to convey mobile jargon in a wide-array of syntax from novice to expert).
  • A strong sense of urgency.
  • Ability to empower end-users to support themselves using our knowledge base.
  • Ability to evaluate, troubleshoot and follow-up on customer issues as well as replicate and document for further escalation.
  • A desire to learn, master and teach.
  • Awesome sense of humour.

Desired experience/skills (but not required):
  • At least two years of technical support experience.
  • At least two years in a customer service role.
  • Processing and tracking incidents online.
  • Great attention to detail.
  • Experienced multi-tasker.
  • Fast learning curve.

Other Information:

We have amazing views of Madrid from the 17th floor and an awesome foosball table!


Job Location:

Madrid office (company headquarters).


Do not worry if you do not meet all of the requirements. We would love to know what you can offer doctorSIM and why you think you are a good fit for the position.
To apply, please send your CV and cover letter to: jobs@doctorsim.com.

Customer Service Department

Customer Success Agent (Spanish-speaking markets)

We are looking for a Customer Success Agent for our Spanish-speaking markets to provide support through many different channels of communication – including: e-mail, phone, chat and forums. You are a great match if you possess fantastic troubleshooting skills, are driven to help customers and have the ability to dig deep into a new product to learn it inside and out.

What we are looking for:

  • Native or highly fluent in Spanish.
  • High level of English (the interview will include a written and oral test).
  • Excellent customer service skills – the ability to be empathetic, accurate, compassionate, responsive, resourceful and conscientious.
  • Excellent organisational, written and oral communication skills (you must be able to convey mobile jargon in a wide-array of syntax from novice to expert).
  • A strong sense of urgency.
  • Ability to empower end-users to support themselves using our knowledge base.
  • Ability to evaluate, troubleshoot and follow-up on customer issues as well as replicate and document for further escalation.
  • A desire to learn, master and teach.
  • Awesome sense of humour.

Desired experience/skills (but not required):

  • At least two years of technical support experience.
  • At least two years in a customer service role.
  • Processing and tracking incidents online.
  • Great attention to detail.
  • Experienced multi-tasker.
  • Fast learning curve.

Other Information:

  • We have amazing views of Madrid from the 17th floor and an awesome foosball table!

Job Location

Madrid office (company headquarters).

Do not worry if you do not meet all of the requirements. We would love to know what you can offer doctorSIM and why you think you are a good fit for the position. To apply, please send your CV and cover letter to: jobs@doctorsim.com.

Product Manager (Latin America)


We are looking for a highly motivated individual to manage our Phone Unlocking service. You will be responsible for the launch, management and growth of our operations in Latin America.

What we are looking for:

  • Broad knowledge of the telecommunications industry in Latin America.
  • Minimum three years of experience in a product management, or similar, role.
  • High level of written and spoken English.
  • Familiarity with the nuances of communicating to diverse audiences in Latin America.
  • Deep commercial, marketing, communications and social media knowledge.
  • Understanding of UX research and product development techniques.
  • Critical thinking and data analysis skills.
  • Project management and leadership skills.
  • Roll out new product/service features, investigate new market trends, maximise revenue, explore new business and strategic opportunities.
  • A desire to work independently and manage your own workload, combined with an openness to collaborate on key project deliverables.
  • Efficiently manage and deliver multiple simultaneous projects on budget, on time, on schedule and above client expectations.
  • Deploy projects frequently, measure and iterate.
  • Work closely with designers, developers as well as customer service and marketing departments to understand and coordinate customer satisfaction.

Additional Requirements:

  • Analysing data to understand relationships and trends.
  • Knowledge of Google Analytics, Setting Goals, Ecomm Analytics, Segmentation, Cohort Analytics, a must.
  • Working knowledge of and comfortable with technology. We are constantly reinventing, developing, and testing our platforms, and everyone on the team contributes.
  • Enthusiasm for the agility, flexibility and unpredictability of working at a small company.
  • Familiarity with the agile process.
  • SEM and SEO proficiency.
  • Startup experience

Other Information:

We have amazing views of Madrid from the 17th floor and an awesome foosball table!

Job Location:

Madrid office (company headquarters).

Do not worry if you do not meet all of the requirements. We would love to know what you can offer doctorSIM and why you think you are a good fit for the position. To apply, please send your CV and cover letter to: jobs@doctorsim.com.