Customer service

At doctorSIM, we are committed to resolving all your doubts and questions.

Before getting in touch though, you may want to browse the FAQs in our Help Centre where you will find answers to the most common questions.

You can check the status of your request at any time here.

Frequently Asked Questions

Most questions are answered in our support section, forum, and FAQs.

Help Center >>

Online Support

24-hour support via ticketing for complex issues and in-depth support. Write directly to [email protected]

By Chat:

Through Online Chat, available Monday through Friday from 10:00 a.m. to 10:00 p.m. GMT+1, you can get answers to your questions and speak with one of our agents.

Top up your mobile phone, check your orders, and manage your services from a single app.