Unlock your Motorola from AT&T Mexico fast and safe

There are many benefits to owning an unlocked cell phone, with the main advantage being the convenience of using it on any GSM network in the world.

With an unlocked phone, you can switch networks whenever you like to benefit from better rates or current promotions, as well as avoid roaming fees when you travel overseas.

An unlocked Motorola also has a higher resale value if you ever decide to upgrade your phone in the future.

To unlock a Motorola from AT&T Mexico, it is essential that it prompts for the network unlock code when a SIM card is inserted that doesn't belong to AT&T Mexico. If your particular phone doesn't prompt for the unlock code, perform the following checks:

1. Check that the device recognizes the SIM card inserted:

Verify that the phone prompts for the SIM card’s PIN. This number is a security measure your Motorola will normally request by default (if activated). If your phone doesn’t prompt for this security number it means the phone is not recognizing the SIM card inserted and why it doesn't prompt for the network unlock code either.

Make sure the SIM card is correctly inserted into the SIM card reader. If that doesn’t solve the issue, we recommend inserting a different SIM card to rule out the possibility that the first SIM card is defective.

2. The SIM card is recognized but nonetheless doesn’t prompt for the unlock code:

Check the phone works with the new SIM card inserted. If so, your Motorola is unlocked. If not, restore the phone to its factory settings.

This process eliminates possible errors preventing the phone from prompting for the unlock code. You can find the option to restore to factory settings under Settings on the phone’s menu.

Finally, if having tried both checks above and the cell phone still doesn’t prompt for the unlock code, it means your Motorola cannot be unlocked via IMEI. If you have any questions and/or doubts, contact us.

As you purchased your cell phone from Iusacell, you must select Iusacell in the drop down menu. DO NOT select AT&T Mexico, Movistar or any other network provider. As the unlocking process is fully automated we cannot issue refunds if any information provided is incorrect.

Double check all details before submitting your request.

We recommend our Standard Service with Premium option which initially scans a local database and if the unlock code is unavailable for your Motorola we will process your request through our Premium Service for FREE!

Our Premium Service will take a further maximum of three business days but practically guarantees to unlock your phone due to its near 100% success rate.

No, as doctorSIM can unlock any Motorola model from the AT&T Mexico network we do not need this information from you. However, make sure all the other details of your request are correct because as the process is fully automated we do not issue refunds for any erroneous information provided.

Although knowing the exact model of your Motorola is not a requirement to unlock it, we have an identify model of a phone check you can use in case you need to know it for any other reason.

Unfortunately, if your AT&T Mexico Motorola is prompting you for the Subsidy Code, it cannot be unlocked via IMEI. You will need to contact AT&T Mexico for assistance.

To unlock your Motorola, the cell phone must prompt for the network unlock code.

No. Unlocking your phone with doctorSIM will not affect the cell phone’s warranty.

In fact, our method of unlocking phones via IMEI number is the method recommended by the phone manufacturers and network providers themselves.

DO NOT put your Motorola at risk by using any other unlocking method.